Client Manager to Infomedia
On behalf of Infomedia Norway, we are looking for a proactive and strategic Client Manager who comes with experience in building strong relationships, as well as the tempo and thrill to drive growth and new business development.
Infomedia is a Nordic Media Intelligence house and a market leader within media surveillance, media intelligence and media analysis. The company is a frontrunner in media monitoring and communication insights across print, web, broadcast and SoMe-platforms in the fast-changing global media landscape. With people, technology and data as the core ingredients of their market-leading insights, they support companies, governments and organizations to make better tactical and strategic decisions to navigate both opportunities and risks around their brands, industries and general trends from a communication perspective. By keeping up with trends and tendencies within the industry and society, and with a profound understanding of qualified data, they function as a strategic partner, providing insight and advice to strengthen their client’s strategic efforts across different business areas, markets and national borders.
Infomedia consists of a sound combination of experienced specialists and young professionals with a commercial and pioneering view on media surveillance and media analysis. The headquarter is located in Copenhagen with 150 employees, but they have offices in Oslo and Stockholm as well as a production team in Chennai, India and a shared service center for production and customer service in Tallin. Infomedia is a global player in the media monitoring space, providing relevant business critical media insights to more than 125,000 customers worldwide with more than 2 million daily users.
Infomedia’s Oslo office is expanding rapidly. They are therefore looking for a Client Manager who will step into an ambitious, welcoming and diverse culture, where everyone is passionate about being a part of Infomedia’s journey and thrives to create growth.
By joining Infomedia’s Norwegian office, you will get an incredible opportunity to embark on an exciting growth journey, where you will be encouraged to make your own mark and develop and grow with the company. As a Client Manager you will be trusted with the key responsibility of building and maintaining top quality relationships with your own clients, always ensuring their needs and goals are met, as well as helping them to develop and drive further growth. At the same time, you will work with winback prospects and play a key role in generating leads and turn them into closed sales. With solid presentation skills and an ability to create strong relationships with your clients, you will be responsible for growing the media monitoring services by advisory sales of media analyses, communication analyses, impact analyses and consulting services with the objective to increase sales and profitability. Thereto, you will actively be participating in sales processes with a focus on strategic sales and solution selling.
- Lead by example as a challenger champion
- Maintain and grow your existing clients
- Work proactively to generate, follow up and qualify leads
- Proactively hunt new clients and business opportunities
- Design and sell solutions based on existing product portfolio applied to the customer’s needs and requirements
- Ensure inclusion and timely response to RFP/RFIs and public tenders
- Maintain in-depth knowledge of competitive solutions within area of expertise
- Create compelling solutions, proposals and ROI documentation
- Work with Post-Sales to transition to ensure smooth delivery and custumer satisfaction
The client base of the new Client Manager will consist of B2B clients, which entails that in-depth knowledge about the target-group is fundamental, and that an analytical and strategic approach is necessary. The Client Manager is expected to approach software sales with a business and PR/communications mind-set. Supporting tools such as Salesforce will be available to assist in covering various sales channels, based on the opportunity and specific client.
The ideal candidate holds a relevant degree within commercial studies, preferably with some financial qualifications or training and has a minimum two to five years of experience from a similar position. You have solid experience in creating strong relationships, new business sales, and leveraging a value sales approach. A background within software sales, and experience from either management consulting, analysis or business intelligence companies is seen as a huge plus. You possess excellent negotiation skills alongside strong presentation- and communication skills. Furthermore, you have the ability to manage multiple priorities and projects in an ever-changing environment with a strong understanding of customer processes (marketing, communication and digital analysis).
Considering that Infomedia is a fast-growing company with positive growth, you have a talent for multitasking and possess an excellent ability to set and fulfil expectations in a fast-paced environment. You thrive to create volume and growth, simultaneously as you have the ability accept that people will contradict and challenge you. However, you also see such drawbacks as a source of motivation since it triggers you to seek new and better solutions. With a ‘can-do’ attitude and a strong drive, you easily manage complex tasks and strive for always performing your very best. With proven closing abilities, you never stop before the finish line in order to stay ahead of competition and you facilitate growth for both your team and company. You are a strong team player but also enjoy to work in a proactive, strategic and self-sufficient way.
Along with your innovative and vigorous performance, you are empathetic and positive, always striving for helping and guiding your colleagues in the best possible way. At last, you are eager to become part of a leading media intelligence house with diligent and motivated colleagues in an environment based on teamwork, professional dialogue and a relaxed and informal tone.
If you want to know more about the job you can contact Christine Mønster on email: firstname.lastname@example.org or phone: +45 26 78 29 90 or Ina Ödman on email: email@example.com or phone: +46 707 81 16 13