Senior UX/UI Designer
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Senior UX/UI Designer for Cobham SATCOM
On behalf of innovative technology leader Cobham SATCOM we are looking for a skilled and ambitious Senior UX/UI Designer, who will be responsible for developing great design for their new website & partner portal in order to drive outstanding digital user experiences.
About Cobham SATCOM
Cobham SATCOM is a leading global technology and services innovator, respected for providing solutions to the most challenging problems – from deep space to the depths of the ocean. They are working on tomorrow’s technologies today – keeping people safe, solving challenging problems, and continuing a track record of investment in innovation. Their satellite communications products are used in maritime, land and ground communication, and they design and manufacture these high-performance products under the brands TRACKER, EXPLORER, SAILOR and Sea Tel providing customers with outstanding performance, value and support through their global sales and service network.
The company headquarters are in Lyngby, Denmark and has a large development and manufacturing site in Concord, CA (USA). They work with the biggest players in the industry, and the technologies they work with affect lives across the world.
In January 2020, Advent International, one of the largest and most experienced global private equity investors, acquired all of Cobham plc and has subsequently separated Cobham SATCOM as an independent business. Cobham SATCOM works with customers and partners across the globe and is at this moment experiencing vast growth with many new opportunities in the pipeline.
As a UX/UI Designer at Cobham SATCOM you will own and be responsible for driving all aspects related to product design and user experience on their website & partner portal. They are currently rebuilding their digital ecosystem and with a project team already accelerating this it is a very exciting time to join.
You will work closely with the Digital Platform Manager on delivering an outstanding user experience and interface design for the website and partner portal. You will collaborate with a wide range of colleagues across the company (product management, customer service, IT developers, front-end, back-end, application manager and maybe an architect) and particularly their customers and partner community who use Cobham SATCOM website & portal today.
You will facilitate customer/partner research to understand pain points and needs, map end-to-end journeys, and identify design opportunities. And based on the insights you will produce prototypes and visual assets that guide developers during build and ongoing optimization of the website & partner portal.
As a Senior UX/UI Designer your key responsibilities will be:
- Drive design development and delivery of the new website & partner portal working closely with the project team.
- Define user personas across their business verticals in collaboration with customer facing colleagues.
- Plan and conduct user research – facilitate user interviews, behaviour surveys & usability tests.
- Present and communicate insights in order to drive long-term website & portal strategy.
- Produce wireframes and prototypes for website & partner portal (incl. new ‘product ideas’).
- Collaborate with team of inhouse developers to deliver the required user design.
- Combine creativity with an awareness of the design elements.
- Ongoing implementation & development of design related topics (website, portal, app).
- Strive to deliver intuitive and user-centric solutions across our platforms.
This role will be based in the Head Office in Lyngby, Denmark, but some occasional international travel must be anticipated. The role reports to theVP of Marketing & Public Relations.
The ideal candidate comes with years of experience in solving complex UX/UI problems, UX design principles and technique and preferably has experience from a similar role. You come with a strong portfolio or case studies displaying your craft and experience with relevant project. Furthermore, you have the ability to practice UX/UI independently and can confidently make and articulate design decisions. With the ability to advise on best practices you think in terms of UX design strategy. Finally you are fluent in user-centered product design best practices (including ideation & facilitation, conceptualization, validation/testing and visual design). Experience with industry-standard design tools and conducting customer research is highly valuable.
You come with high attention to details and a can-do attitude, along with an inspiring and motivating approach that affects every person you meet. Furthermore, you are a strong communicator with outstanding writing skills and have the perseverance and ability to simultaneously manage many tasks. You are detail oriented, collaborative, empathic and are able to work with a broad group of stakeholders across departments, levels and time zones. Finally, you are ready to roll up your sleeves to ensure effective marketing strategies within a leading company that is harnessing the power of communications to overcome worldwide challenges and develop new opportunities for success.